Before opening MacGP London in 2008, I worked for Apple, Inc for five years at their Cupertino, California campus. Working directly for Apple was one of the most rewarding experiences of my life. The constant learning and training Apple gave provided enabled me to become an expert in all things Mac. During this time I earned multiple Apple Product Professional (APP) qualifications as well as earning my Apple Certified Support Professional (ACSP) qualification.
This knowledge allowed me to move to Chicago to open my own Mac consulting firm.
In Chicago I specialized in home and small business consulting. What did that entail? For home it meant I would set up a new Mac, do data transfers, configuring email clients, install Windows via Bootcamp, Fusion, or Parallels. I’d set up home networks and printer sharing, perform data recovery, automated data backup, and configure Macs to home media entertainment systems. I also provided in-home training sessions on Mac OS, iLife, and iWork. My services were not limited to the Mac. I also performed work on iPods and iPhones such as data backup, copying music libraries from an iPod to a Mac, restoring iPods, and syncing iPods and iPhones with home entertainment systems. For small businesses I did all this and more, including: networking 5–20 computers, setting up multiple printer sharing, setting up RAIDs, optimizing systems, and data management.
Now, in just our second year in operation, MacGP has become the go to company in London for home and small business Apple Mac support!